skip to Main Content

Who Can Help?

You, or someone you know, might be in crisis if:

  • You are thinking of hurting yourself or suicide seems the only option.
  • Someone you know has made threats to hurt you or someone else.
  • You are experiencing extreme distress that seems overwhelming.

Who can help in a mental health crisis?

Call 111 and press option 2 for the First Response Service –

A 24-hour service for people in a mental health crisis. This service is for anyone, of any age, living in Cambridgeshire and Peterborough*. The phone will be answered by a trained mental health professional who will be able to listen to your concerns and help you get the support you need.  They can offer advice over the phone, put you in contact with the crisis services or even refer you to a Sanctuary – safe places run by Cambridgeshire, Peterborough and South Lincolnshire Mind (CPSL Mind).

*People in Wisbech will not have the option 2 but can access the service via dialling 111. The call handler will then transfer them direct to the FRS service

The Peterborough and Cambridge Sanctuaries offer short-term practical and emotional support between 6pm and 1am, seven days a week. You can watch a tour of the Cambridge Sanctuary.

Who can call?

If you aren’t able to make the call yourself then anyone can call on your behalf, for example a friend, carer, loved one or even your GP. The service is available to anyone, of any age, currently living in Cambridgeshire and Peterborough in a mental health crisis.

For more information visit:

There are lots of people who can help if you’re suffering with a Mental Health Challenge! 

There are several local services here to help – you can find them on our Local Services Page!

There is also a wide range of national services available to you – find these on our National Services Page!

You can check out loads of local services available in Cambridgeshire in the Lifecraft Book. The Handbook is a directory of local and national mental health services, and is regularly updated. It also includes some useful services that are not specific to mental health. There are also chapters that explain relevant law and theory, plus information about statutory mental health services and professionals. You can download a free pdf version of it here!

Self help books are also out there for you if you would prefer to go down the self help road. There is the option of getting books on prescription –Reading Well Books on Prescription helps you to understand and manage your health and wellbeing using self-help reading. The scheme is endorsed by health professionals and supported by public libraries. You can also try mood boosting books – Reading Well Mood-boosting Books is a national promotion of uplifting titles, including novels, poetry and non-fiction. The books are all recommended by readers and reading groups.

Back To Top
Translate »
Skip to content