Adult safeguarding duties apply to an adult who:

  • Has needs for care and support (whether or not the local authority is meeting any of those needs) and;
  • Is experiencing, or at risk of, abuse or neglect; and
  • As a result of those care and support needs is unable to protect themselves from either the risk of, or the experience of abuse or neglect.

If you have concerns about someone who does not meet these criteria then they will not be able to access Adult Safeguarding. However, you should consider what help is available to them and assist them in seeking that help.

There are five stages in dealing with a safeguarding matter.

Click here to view the full procedures or use the link buttons below to ‘jump’ to the relevant section in the procedures.

Stage 1 – Recognising a safeguarding adult concern

Stage 2 – What to do if… I am concerned that an Adult at Risk is being abused

Stage 3 – MASH Risk Assessment and Triage

Stage 4 – Section 42 Safeguarding Enquiry

Stage 5 – Review and Closure

The adult at risk must be included throughout the stages and the level of intervention will be proportionate to the risks and outcomes identified.

When a provider or partner is asked to undertake a Safeguarding Adults S42 Enquiry, the MASH or relevant Social Care Locality Team will provide an email address to where the completed report should be submitted within an agreed timescale. The Provider S42 Enquiry Report template and Factsheet can be found here

In an emergency dial 999 for an ambulance and/or the police

Practice guidance

Lived Experience of the Adult
Multi-Agency Risk Management Guidance
Safeguarding Adults – Provider Section 42 Enquiry
Multi-Agency Safeguarding Policy
Multi-Agency Policy and Procedures to Support People who Self-Neglect
Multi-Agency Protocol for Working with People who Display Hoarding Behaviours
Safeguarding Adults Escalation and Resolution Procedure
Procedure for Managing Allegations against People in Positions of Trust (PiPoT)
Multi-Agency Protocol: Supporting People with No Recourse to Public Funds
Safer Recruitment Guidance

Practice Guidance on Pressure Ulcers

See also Pressure area care

Top tips on how to work with Domestic Abuse

Safeguarding Adult Reviews

Guidance on Safeguarding Adult Reviews

Guidance for completing SAR Chronologies
Practitioner Information Gathering Event Guidance

National Best Practice

Care ACT (2014) statutory guidance – Safeguarding (Chapter 14)

Revisiting Safeguarding Practice

LGA Quick Guide to what constitutes as safeguarding concern ( Concerns Framework)

LGA Making decisions on the duty to carry out Safeguarding Adults enquiries (Enquiry Framework)

Making Safeguarding Personal (MSP) Toolkit


Department of Health Whistleblowing Helpline

NICE Guidance

Domestic violence and abuse in adults and young people aged 16 years and over
Integrated health and social care for people experiencing homelessness

ADASS Guidance

ADASS Eastern Region – Self Neglect and Hoarding 2020
ADASS Eastern Region – Safeguarding in Health Services